Given the unprecedented situation in the United Kingdom at the moment, regarding the COVID – 19 Virus, we have decided to cancel all routine appointments and clinics at this present time.

We will continue to provide emergency treatment for our patients after being triaged by one of the members of the team, as long as you have no coronavirus symptoms – specifically a new and continuous cough or a temperature of 37.8°C or above. If you have any of these symptoms then please call 111 and self-isolate for 14 days.

If you have a dental emergency, please leave an answerphone message on 01277 658 374 or email 15thepantiles@mydentist.org.uk with your contact details regarding your concern.  Someone will aim to contact you within 24 hours. Please do not arrive at the practice unannounced.

Emergencies include severe tooth pain lasting more than 24 hours, dental trauma, facial swelling, infection and heavy bleeding that does not stop.

We will also be providing limited services for the following; 

 

  • Out of hours Denplan services – contact 07765 000 549
  • Out of hours private dental services – contact 07765 000 549 / 07515 173 365
  • Out of hours NHS dental services – contact 111

 

We will be open for our patients from Monday – Friday between 9.30am – 1pm.  Please do not arrive at the practice unannounced, contact the surgery by telephone first. 

Please accept our apologies for the inconvenience, but we hope you understand our reasoning. As you can imagine, this is something we have never had to do in the past, but these are exceptional times.  We understand that this inconvenience may mean that treatment timelines are extended. We will recommence a normal service once things are back to normal, and the government has announced that social distancing is no longer necessary.  In the meantime if your appointment needs to be postponed, one of our friendly receptionists will be in touch.

Please take care of yourselves and our community by practising social isolation. We hope you remain healthy and strongly urge you to follow the government advice at all times. 

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